MASTER BLACK BELT SKILLS RELEVANT FOR TODAY
Will more statistical or technical process improvement training give a black belt the skills they need to perform the role of a master black belt? I think not.
The greater challenge today is not in getting better at studying variation or identifying the relationship between process variables. The greater challenge is always in changing people's beliefs and behaviours.
Now in the absence of skill in this area, people generally fall back to the technical merits of a case to try and influence behaviour. We already know how difficult it is to shift behaviour doing that don't we?
The greatest innovations in leadership have occurred in the past decade.
Over the past decade there have been tremendous innovations in what I will call the 'invisibles' of leadership.
Actions and behaviours are the visible elements, the things you can observe, the things you take a picture or movie of, the things that managers try to manage. The invisibles on the other hand are those things you cannot see that underpin all human action and behaviour. The thinking patterns, beliefs and emotions which ultimately drive all human behaviour.
These are the skills I believe separates a master black belt from a black belt in the business world today.
(a) The art of persuasive conversation to lead ones imagination in a way that generates buy in and creates rapid and permanent learning
(b) Reframing how people view certain beliefs they currently hold and beliefs they have to hold in oder for behaviour to change
(c) Rapidly and permanently altering the associations that people have with certain positive behaviours they struggle to engage in
(d) Using existing embedded patterns of the unconscious mind in order to create change and get people to respond positively to requests
(e) Shifting people's focus to new endeavours when everything else is competing for their time and attention
If you possessed these skills, on top of strong capability with the technical aspects of Lean and Six Sigma, how would that change your effectiveness as a leader?